Terms of Service

Effective date: May 15, 2026 · Last updated: May 15, 2026 These Terms of Service (the “Terms”) form a binding agreement between you and MowPro, operated by RaT Studios LLC (“MowPro,” “we,” “us,” or “our”), governing your access to and use of the MowPro website, web application, and related services (collectively, the “Service”). By creating an account, accessing the Service, or clicking “I agree,” you agree to these Terms and to our Privacy Policy and Billing & Cancellation Policy, each incorporated by reference. If you do not agree, do not use the Service. Please read Section 14 (Dispute Resolution; Binding Arbitration; Class Action Waiver) carefully. It requires most disputes to be resolved by individual arbitration, limits the remedies available to you, and waives the right to a jury trial and to participate in class actions, subject to your right to opt out within 30 days. 1. The Service MowPro provides software for lawn care, snow removal, and other outdoor service operators to manage customers, services, schedules, jobs, estimates, invoices, expenses, reports, accounting exports, and a customer-facing portal. MowPro is a software tool only; we do not perform, supervise, or guarantee any field work, service quality, payment collection, or business outcome. 2. Eligibility and Accounts You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create a paid account. Users who are 13–17 (or, in the European Economic Area and United Kingdom, 16–17) may use the Service only with the permission and active supervision of a parent, guardian, or responsible adult who agrees to be bound by these Terms on the minor’s behalf. We do not knowingly allow children under 13 to create accounts or submit personal information. See our Privacy Policy for details. You are responsible for: (a) the accuracy of information you provide; (b) keeping your credentials confidential; (c) all activity under your account, including activity by team members, crew users, and anyone you invite; and (d) promptly notifying us at support@mowpro.app of any suspected unauthorized access. 3. Provider Responsibilities If you use the Service to run a lawn care, snow removal, or other outdoor service business (a “Provider”), you are solely responsible for your own customers, pricing, taxes, job performance, invoices, payment collection, business licenses, insurance, employment and labor compliance, worker safety, equipment, and all applicable federal, state, and local legal requirements. MowPro does not provide tax, legal, accounting, payroll, financial, or business advice. 4. Customer Data; Provider Warranties You may enter information about your own customers, including names, contact information, service addresses, notes, jobs, estimates, invoices, payment status, payment instructions, and service history (collectively, “Customer Data”). As between you and MowPro, you retain all rights in Customer Data and remain the controller of that data. You represent and warrant that you have all rights, consents, notices, and authority necessary to collect, upload, store, and process Customer Data in the Service and to grant MowPro the license described in Section 7. Indemnity. You will defend, indemnify, and hold MowPro and its officers, employees, contractors, and affiliates harmless from any third-party claims, damages, liabilities, costs, and reasonable attorneys’ fees arising out of (a) your Customer Data, (b) your use of the Service in violation of these Terms or applicable law, (c) your interactions or disputes with your own customers, employees, or contractors, or (d) your products or services. 5. Customer Portal Users End-customers of a Provider may receive a portal account to view invoices, request service, and communicate with their Provider (“Portal Users”). The Provider controls portal access and is responsible for the relationship with its own Portal Users. MowPro is not responsible for disputes between Providers and Portal Users, including disputes about pricing, scheduling, quality, refunds, or any off-platform interactions. 6. Payments and Taxes MowPro helps Providers record invoices, payment status, payment instructions, expenses, and accounting exports. MowPro itself does not collect end-customer payments on a Provider’s behalf; payment instructions you display to your customers (for example, Venmo, Zelle, check, ACH, or QR codes) are between you and those customers. Subscription fees you owe to MowPro are governed by the Billing & Cancellation Policy and may be processed by Stripe or another third-party payment processor. 7. Your License to MowPro You grant MowPro a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, modify (for technical formatting only), and process your account content and Customer Data solely to provide, secure, troubleshoot, support, and improve the Service. We may generate aggregated or de-identified data from Service usage that cannot reasonably be used to identify you or any individual, and we may use that data for any lawful purpose, including improving the Service and publishing industry benchmarks. 8. MowPro Intellectual Property The Service, including all software, designs, text, graphics, logos, trademarks, and the “MowPro” name, is owned by MowPro or its licensors and is protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. No other rights are granted. 9. Feedback If you send us suggestions, ideas, feature requests, or other feedback about the Service (“Feedback”), you grant MowPro a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, modify, and incorporate that Feedback in any product or service without obligation to you. 10. Acceptable Use You agree not to: • Violate any applicable law, regulation, or third-party right; • Upload viruses, malware, or other harmful code; • Probe, scan, reverse engineer, decompile, or attempt to discover the source code of the Service, except where this restriction is prohibited by law; • Bypass rate limits, plan caps, authentication, or other access controls; • Use the Service to send spam, harass, threaten, or defraud anyone; • Enter, store, or transmit Customer Data you are not authorized to handle; • Use the Service to process protected health information (PHI) subject to HIPAA, payment card data outside the supported payment-instruction fields, or other regulated data we have not agreed in writing to support; • Resell, sublicense, or provide the Service to third parties except through normal multi-user features of your plan; or • Interfere with or disrupt the Service, our infrastructure, or other users. 11. Service Availability; Beta Features We work to keep the Service available but do not guarantee uninterrupted or error-free operation. Maintenance, third-party outages (including our hosting and database providers), security events, and force-majeure events may affect availability. Features designated as “beta,” “preview,” or “early access” are provided as-is, may change or be discontinued at any time, and may have additional terms. 12. Disclaimers THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, MOWPRO DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. MOWPRO DOES NOT WARRANT THAT REPORTS, ACCOUNTING EXPORTS, OR TAX SUMMARIES WILL BE COMPLETE OR SUFFICIENT FOR YOUR TAX, ACCOUNTING, OR REGULATORY OBLIGATIONS; YOU ARE RESPONSIBLE FOR REVIEWING ALL OUTPUTS AND CONSULTING QUALIFIED PROFESSIONALS. 13. Limitation of Liability TO THE FULLEST EXTENT PERMITTED BY LAW, MOWPRO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID MOWPRO FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). Some jurisdictions do not allow certain limitations, so these limits apply to the greatest extent permitted by law. 14. Dispute Resolution; Binding Arbitration; Class Action Waiver 14.1 Informal resolution. Before filing any formal claim, you agree to contact us at support@mowpro.app and attempt in good faith to resolve the dispute for at least 30 days. 14.2 Binding arbitration. If we cannot resolve the dispute informally, you and MowPro agree to resolve any dispute, claim, or controversy arising out of or relating to the Service or these Terms through final, binding, individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in English. The seat of arbitration is Boise, Idaho, USA, but the arbitrator may allow remote, telephonic, or video hearings, and you may participate from your home jurisdiction. Judgment on the award may be entered in any court of competent jurisdiction. 14.3 Class action waiver. You and MowPro agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate or aggregate claims and may not preside over any form of representative or class proceeding. 14.4 Exceptions. Either party may bring an individual action in small-claims court if it qualifies, and either party may seek injunctive or equitable relief in court to protect its intellectual property rights. 14.5 30-day opt-out. You may opt out of this Section 14 by emailing support@mowpro.app within 30 days of first accepting these Terms, with the subject line “Arbitration Opt-Out” and your account email. Opting out does not affect any other part of these Terms. 15. Governing Law and Venue These Terms are governed by the laws of the State of Idaho, USA, without regard to its conflict-of-laws principles. Subject to Section 14, the state and federal courts located in Ada County, Idaho will have exclusive jurisdiction over any dispute not subject to arbitration, and you consent to personal jurisdiction and venue in those courts. 16. Suspension and Termination We may suspend or terminate your access to the Service, in whole or in part, if you violate these Terms, present a security or legal risk, fail to pay fees when due, or abuse the Service. We will use reasonable efforts to notify you in advance, except where notice is impracticable or would worsen the issue. You may stop using the Service at any time and may request account cancellation or data deletion as described in the Privacy Policy and the Billing & Cancellation Policy. Data export window. If we suspend or terminate a paid account other than for cause involving fraud, security, or illegal activity, we will use reasonable efforts to give you at least 30 days to export your data before deletion. See the Billing & Cancellation Policy for details. 17. DMCA and Copyright Complaints If you believe content on the Service infringes your copyright, send a notice that complies with 17 U.S.C. § 512(c)(3) to our designated agent at support@mowpro.app with the subject “DMCA Notice.” We may remove allegedly infringing content and terminate repeat infringers. 18. Export Controls and Sanctions You represent that you are not located in, under the control of, or a national or resident of any country subject to U.S. embargo or otherwise listed on any U.S. government list of prohibited or restricted parties. 19. Changes to These Terms We may update these Terms. For material changes, we will provide notice by email or in-app at least 30 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance. If you do not agree to a change, stop using the Service before the effective date. 20. Miscellaneous These Terms, the Privacy Policy, the Billing & Cancellation Policy, and any order form or in-app plan terms are the entire agreement between you and MowPro and supersede prior agreements on the same subject. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets. Survival. Sections 4 (Customer Data; Provider Warranties), 7 (Your License to MowPro), 8 (MowPro Intellectual Property), 9 (Feedback), 12 (Disclaimers), 13 (Limitation of Liability), 14 (Dispute Resolution), 15 (Governing Law), and 20 (Miscellaneous) survive termination of these Terms. 21. Contact MowPro / RaT Studios LLC Email: support@mowpro.app Mailing address: [Insert street address, city, state, ZIP]